FAQs & Troubleshooting
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Popular |
69 Results
- 1Replace Roller
- 2Configuring frequently-used scan settings on your computer.
- 3Duplex (two-sided) scan
- 4Multifeed
- 5Document Jam
- 6How to identify your Operating System (OS).
- 7I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 8Can I scan to an Android™ Smartphone?
- 9When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 10I cannot install Brother drivers on Debian 10 (Linux)
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Paper suitable for scanning
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 15Replace Parts
- 16What driver package format is supported by my Linux distribution?
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 18The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 19Can I print from or scan to an iPhone, iPod Touch or iPad?
- 20Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23How can I scan and save documents to Android™ mobile devices using my Brother machine?
- 24Machine Error
- 25Replace Pad
- 26Scan Unable
- 27Unusable Device
- 28Cover is Open
- 29I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 30Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 31In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 32What do the LED indications mean?
- 33Uninstall the Brother Software and Drivers (Windows)
- 34Delete a network scanner entry. (Linux)
- 35Changing scan settings in ControlCenter.
- 36What types of USB flash drive can I use for the Direct Scan feature (Scan to USB)?
- 37My Brother machine sound level is high while scanning documents.
- 38Clean the Separation Pad
- 39Out of Memory
- 40Clean the scanner
- 41I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 42Configure the Scan to Email Feature (Linux)
- 43"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 44Command List of brscan. (Linux)
- 45I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 46Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 47Open the Control Panel (For Windows)
- 48Scan using XSane or GIMP (Linux)
- 49Important points for specifying the scan area (Linux)
- 50"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
