FAQs & Troubleshooting
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55 Results
- 1Document Jam
- 2Download a file from the "Downloads" section and save it to Windows 8 computer.
- 3Scanning and Other Problems
- 4Load Documents Longer than Standard Size
- 5Load Standard Size Documents
- 6Save Scanned Documents on Your Computer
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8Acceptable Documents
- 9Scan Using Apple Image Capture
- 10Load a Plastic Card
- 11Load Business Cards
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Replace the Separation Pad
- 14Check the Serial Number
- 15How to scan a document from a Windows application?
- 16I cannot install Brother drivers on Debian 10 (Linux)
- 17What driver package format is supported by my Linux distribution?
- 18Command List of brscan. (Linux)
- 19Uninstall Scan-key-tool. (Linux)
- 20What is Remote Setup?
- 21Clean the Sensors
- 22Reset the Usage Counters
- 23How to identify your Operating System (OS).
- 24Configure the Scan to Email Feature (Linux)
- 25Scan Using Bus Power Mode
- 26Update the Driver or Firmware for your Brother machine
- 27Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 28Uninstall the drivers. (macOS 13 or greater)
- 29Uninstall the drivers. (macOS 10.14 - macOS 12)
- 30Error and Maintenance Indications
- 31Uninstall the Brother Software and Drivers (Windows)
- 32How to scan a document from a Windows application?
- 33Clean the Scanner and Rollers
- 34Check the firmware version.
- 35Printing / Scanning with a mobile device
- 36Reset Your Brother Machine
- 37I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39Delete a network scanner entry. (Linux)
- 40Uninstall the scanner driver. (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Set Up the Brother Machine Using Remote Setup (Mac)
- 43Set Up the Brother Machine Using Remote Setup (Windows®)
- 44Check Supplies Replacement Cycle
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46Scan using XSane or GIMP (Linux)
- 47Change the brscan5 scan settings using XSane (Linux)
- 48Important points for specifying the scan area (Linux)
- 49Pre-Required Procedures (Linux)
- 50Scan a document using Brother iPrint&Scan. (Windows, macOS)