FAQs & Troubleshooting
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56 Results
- 1Load Standard Size Documents
- 2Reset Your Brother Machine
- 3I cannot install Brother drivers on Debian 10 (Linux)
- 4Scanning and Other Problems
- 5How to identify your Operating System (OS).
- 6Document Jam
- 7Reset the Usage Counters
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Acceptable Documents
- 11Replace the Pick Up Roller
- 12Replace the Separation Pad
- 13Load a Plastic Card
- 14Load Documents
- 15What driver package format is supported by my Linux distribution?
- 16What is Remote Setup?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Set Up the Brother Machine Using Remote Setup (Windows®)
- 19Scan Using Bus Power Mode
- 20Save Scanned Documents on Your Computer
- 21Load Documents Longer than Standard Size
- 22How to scan a document from a Windows application?
- 23Important points for specifying the scan area (Linux)
- 24Error and Maintenance Indications
- 25Change the brscan5 scan settings using XSane (Linux)
- 26Clean the Sensors
- 27Scan Using Apple Image Capture
- 28Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 29Card Jam
- 30How to scan a document from a Windows application?
- 31The scanning speed is slow when scanning from my machine. (Windows)
- 32Uninstall the scanner driver. (Linux)
- 33Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 34Set Up the Brother Machine Using Remote Setup (Mac)
- 35Clean the Scanner and Rollers
- 36Load Business Cards
- 37Check the firmware version.
- 38Check the Serial Number
- 39I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 40Configure the Scan to Email Feature (Linux)
- 41Scan using XSane or GIMP (Linux)
- 42Pre-Required Procedures (Linux)
- 43Change the General Settings Using Remote Setup
- 44Open the Control Panel (For Windows)
- 45Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 46I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 47Delete a network scanner entry. (Linux)
- 48Uninstall Scan-key-tool. (Linux)
- 49Printing / Scanning with a mobile device
- 50Uninstall the drivers. (macOS 13 or greater)