FAQs & Troubleshooting
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56 Results
- 1Load Standard Size Documents
- 2Document Jam
- 3Reset Your Brother Machine
- 4I cannot install Brother drivers on Debian 10 (Linux)
- 5What is Remote Setup?
- 6Scanning and Other Problems
- 7Load Documents
- 8How to identify your Operating System (OS).
- 9What driver package format is supported by my Linux distribution?
- 10Reset the Usage Counters
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Acceptable Documents
- 14Replace the Pick Up Roller
- 15Replace the Separation Pad
- 16Load a Plastic Card
- 17Load Business Cards
- 18Set Up the Brother Machine Using Remote Setup (Windows®)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Scan Using Bus Power Mode
- 21Save Scanned Documents on Your Computer
- 22Load Documents Longer than Standard Size
- 23How to scan a document from a Windows application?
- 24Important points for specifying the scan area (Linux)
- 25Set Up the Brother Machine Using Remote Setup (Mac)
- 26Error and Maintenance Indications
- 27Change the brscan5 scan settings using XSane (Linux)
- 28Clean the Sensors
- 29Scan Using Apple Image Capture
- 30Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 31Card Jam
- 32How to scan a document from a Windows application?
- 33The scanning speed is slow when scanning from my machine. (Windows)
- 34I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 35Uninstall the scanner driver. (Linux)
- 36Uninstall Scan-key-tool. (Linux)
- 37Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 38Clean the Scanner and Rollers
- 39Check the firmware version.
- 40Check the Serial Number
- 41Configure the Scan to Email Feature (Linux)
- 42Scan using XSane or GIMP (Linux)
- 43Pre-Required Procedures (Linux)
- 44Change the General Settings Using Remote Setup
- 45Open the Control Panel (For Windows)
- 46Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 47Uninstall the drivers. (macOS 13 or greater)
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49Command List of brscan. (Linux)
- 50Delete a network scanner entry. (Linux)