FAQs & Troubleshooting
Latest |
28 Results
- 111/10/2024How do I uninstall the printer driver?
- 221/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 321/08/2024How is the print head cleaning cassette used?
- 412/06/2024How to use the Sequential Numbering function
- 515/11/2023How to open the Devices and Printers window
- 615/11/2023Printing is not possible. (USB connection)
- 721/06/2023How do I print the inserted image maintaining its original size?
- 821/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together?
- 926/04/2023Where can I find my Brother printer's serial number?
- 1021/10/2022Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 1112/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1211/03/2021Can I directly operate my printer from a self-developed application software and print a label?
- 1304/06/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 1409/07/2019How to delete the registry information and files related to the printer driver.
- 1513/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 1617/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 1717/08/2018Can my printer use TZ/TZe tapes?
- 1816/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 1916/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2004/01/2018The top and base layers of the laminated tape are misaligned.
- 2104/02/2015A communication error occurs when trying to print from my computer.
- 2204/02/2015When I try to use the database function, an application error occurs.
- 2329/01/2015How do I create a label with a 3.5mm width tape
- 2417/09/2014The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 2510/09/2014I want to print without excess tape before the label.
- 2627/08/2014The driver downloaded from the website cannot be installed.
- 2706/02/2013What is the best way to change the transmission speed with a serial connection?
- 2805/07/2007"A compatible printer cannot be found" appears when I try to run the P-touch Library.