FAQs & Troubleshooting
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87 Results
- 1How do I transfer label or slip templates?
- 2Where can I find my Brother printer's serial number?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4The tape does not cut well.
- 5How do I transfer label templates with P-touch Transfer Express?
- 6When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How do I change the character size?
- 9How do I type an uppercase letter?
- 10The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 11How do I print multiple lines and how many lines can I print?
- 12What type of barcodes can be printed with the P-touch machine?
- 13How do I change the character style in the middle of the line?
- 14The printed label contains blank horizontal lines.
- 15My machine displays "TEXT TOO LONG!" when I press the print key.
- 16I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 17How to identify your Operating System (OS) for Windows or Mac
- 18Printing is not possible. (USB connection)
- 19How do I frame text when the Label Type mode is set to ROTATE, R & REP, PORT, PANEL1, PANEL2 or FLAG?
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 22How do I uninstall the printer driver?
- 23The top and base layers of the laminated tape are misaligned.
- 24The tape got jammed in the printer or the tape got stuck inside the printer.
- 25The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 26How do I change the label length?
- 27How do I reset the machine to the default settings?
- 28How do I adjust the tape margin?
- 29Can my printer use TZ/TZe tapes?
- 30The fabric tape became detached after washing.
- 31How to delete the registry information and files related to the printer driver
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 39(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 40When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 41Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 44(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 50How can I print multiple copies of a label?