FAQs & Troubleshooting
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88 Results
- 1Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2Printing is not possible. (USB connection)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How do I transfer label or slip templates?
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8How do I change the character style in the middle of the line?
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11How do I create multiple blocks?
- 12How to delete the registry information and files related to the printer driver
- 13Where can I find my Brother printer's serial number?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 16How do I uninstall the printer driver?
- 17How to identify your Operating System (OS) for Windows or Mac
- 18I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 19How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 20How do I print multiple lines and how many lines can I print?
- 21How do I change the label length?
- 22Can my printer use TZ/TZe tapes?
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 26How can I print multiple copies of a label?
- 27How do I change the character size?
- 28How do I clear the display?
- 29How do I frame text when the Label Type mode is set to ROTATE, R & REP, PORT, PANEL1, PANEL2 or FLAG?
- 30The tape does not cut well.
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 32How to open the Devices and Printers window
- 33Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 34The fabric tape became detached after washing.
- 35Can I directly operate my printer from a self-developed application software and print a label?
- 36The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 37How do I type symbols?
- 38What type of barcodes can be printed with the P-touch machine?
- 39How do I type an uppercase letter?
- 40How do I adjust the tape margin?
- 41The tape got jammed in the printer or the tape got stuck inside the printer.
- 42The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 43The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 44How do I make a label with a barcode?
- 45How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 46When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48How do I enter Transfer mode?
- 49I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 50The display remains blank after turning on the power.