FAQs & Troubleshooting
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104 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 5While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 6How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8How to delete the registry information and files related to the printer driver
- 9How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How do I create a label with a 3.5mm width tape
- 12I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 13Where can I find my Brother printer's serial number?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 17How do I uninstall the printer driver?
- 18When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 19Printing is not possible. (USB connection)
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21How to open the Devices and Printers window
- 22When I try to use the database function, an application error occurs.
- 23The driver downloaded from the website cannot be installed.
- 24When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 25P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27I connected multiple printers of the same model to one computer but can only print from one of them.
- 28The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 29My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 30How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 31"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32Can I directly operate my printer from a self-developed application software and print a label?
- 33The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 34How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 35(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 36P-touch Editor crashes when I open it on my Mac.
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 41I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 42Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How do I create name badges by joining "First Name" and "Last Name" fields together?
- 46The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 47Printing is not possible. (P-touch Editor 5.0 for Mac)
- 48Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 49I want to print without excess tape before the label.
- 50I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog box appears and the P-touch was connected, but the installation does not continue.