FAQs & Troubleshooting
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129 Results
- 1How do I erase all my saved label files.
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 6How do I change the size of characters?
- 7Can I change the text settings line by line?
- 8When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 11I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 12I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 13How do I print multiple lines?
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15The top and base layers of the laminated tape are misaligned.
- 16When I try to use the database function, an application error occurs.
- 17How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 20Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22When I try to print a label, it comes out blank. (for Mac)
- 23Can my printer use TZ/TZe tapes?
- 24How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 25"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 26Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 27The fabric tape became detached after washing.
- 28The text cannot be printed as specified.
- 29How do I clear the current format settings and/or the text on the display?
- 30How do I change the Language setting of the machine?
- 31How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 32(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 34Why does my machine display "Line Limit!" when I press the Enter key?
- 35The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 36I'm unable to print suddenly even though I could print a little while ago.
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How do I reset the machine to the default settings?
- 39I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 40How do I use a template? (P-touch Editor 5.0 for Mac)
- 41Where can I find my Brother printer's serial number?
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44The tape got jammed in the printer or the tape got stuck inside the printer.
- 45Can I directly operate my printer from a self-developed application software and print a label?
- 46How to delete the registry information and files related to the printer driver
- 47How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How to identify your Operating System (OS) for Windows or Mac
- 49How do I eliminate the margin from the start or end of my label when printing?
- 50How do I make a label with a barcode?