FAQs & Troubleshooting
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128 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I erase all my saved label files.
- 3How do I print multiple lines?
- 4When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6How do I type symbols?
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 10Where can I find my Brother printer's serial number?
- 11"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 14The top and base layers of the laminated tape are misaligned.
- 15The text cannot be printed as specified.
- 16How do I change the Language setting of the machine?
- 17I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19Can I change the text settings line by line?
- 20When I try to print a label, it comes out blank. (for Mac)
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How to delete the registry information and files related to the printer driver
- 25How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 26How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27How to identify your Operating System (OS) for Windows or Mac
- 28How do I clear the current format settings and/or the text on the display?
- 29(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 30Why doesn't my machine turn on when the Power key is pressed?
- 31The driver downloaded from the website cannot be installed.
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 35Can my printer use TZ/TZe tapes?
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 39Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How do I eliminate the margin from the start or end of my label when printing?
- 45What type of fonts can I use?
- 46How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47How do I create name badges by joining "First Name" and "Last Name" fields together?
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49Printing is not possible. (USB connection)
- 50Printing is not possible. (P-touch Editor 5.0 for Mac)