FAQs & Troubleshooting
Latest |
92 Results
- 5104/06/2020How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 5204/06/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5304/06/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 5404/06/2020How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 5504/06/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5604/06/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5704/06/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5804/06/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 5902/06/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 6002/06/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6128/04/2020I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 6209/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6321/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 6413/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 6517/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 6617/08/2018Can my printer use TZ/TZe tapes?
- 6716/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 6816/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 6904/01/2018The top and base layers of the laminated tape are misaligned.
- 7021/11/2017How can I print without displaying the print monitor screen?
- 7128/09/2017Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 7227/03/2017P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7313/04/2016How do I install a tape cassette?
- 7413/04/2016I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog box appears and the P-touch was connected, but the installation does not continue.
- 7524/09/2015How can I print data directly from Access 2010?
- 7617/09/2014The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 7703/09/2014I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 7803/09/2014Share your printer in Windows 7 in a network-shared environment.
- 7903/09/2014How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8003/09/2014"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 8127/08/2014The driver downloaded from the website cannot be installed.
- 8224/06/2014I cannot start P-touch Editor Lite. [Found New Hardware Wizard] appears when connecting the P-touch labeler.
- 8324/06/2014Error messages do not appear when using the USB connection of my printer.
- 8412/11/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 8503/12/2012What is the E/EL switch on the back of the P-touch labeler for?
- 8606/01/2009What Power Supply can I use with my PT-2430PC?
- 8706/01/2009How do I change the setting of "mm" and "inches" in P-touch Editor Lite?
- 8806/01/2009The LED is flashing.
- 8906/01/2009How do I create a mixed 1-row / 2-row label containing a symbol in P-touch Editor Lite?
- 9006/01/2009How do I rotate objects in P-touch Editor Lite?
- 9106/01/2009How do I use the Numbering funciton in P-touch Editor Lite?
- 9223/01/2008How do I create an Address Label using P-touch Editor 5.0 for Windows.