FAQs & Troubleshooting
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106 Results
- 1Replacing the ink ribbon cassette
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4Replacing the paper core holder
- 5What is P-touch Library?
- 6What are the consumables to be purchased separately?
- 7The machine is not found on the network during installation.
- 8What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10How to open the Devices and Printers window
- 11Replacing the tape cassette
- 12The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16What is the default User ID and Password for BRAdmin Light or Professional?
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18Changing your printer’s network settings (IP Address, Subnet Mask and Gateway) using the BRAdmin Light utility
- 19A data transmission error appears on your computer.
- 20What maintenance should be performed?
- 21The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassette in the printer.
- 22I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26How do I update P-touch Editor?
- 27I want to correct a shift in the print position.
- 28The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 33The machine cannot print over the network / the machine is not found on the network even after successful installation.
- 34Printing is not possible. (USB connection)
- 35My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 36Printing has stopped.
- 37How to delete the registry information and files related to the printer driver
- 38How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39What is the Label List? (P-touch Editor 5.x for Windows)
- 40Setting up the machine
- 41How to use P-touch Library
- 42I want to cancel the current print job.
- 43The tape or fabric ribbon is not fed correctly.
- 44Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)