FAQs & Troubleshooting
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156 Results
- 1P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 2Wi-Fi lamp and Bluetooth are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 3I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4Where can I find my Brother printer's serial number?
- 5How do I transfer label templates with P-touch Transfer Express?
- 6I cannot print LibreOffice documents in landscape orientation. (Linux)
- 7How do I transfer label or slip templates?
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11What Android™ mobile application can I use?
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 14Using the Printer Setting Tool (for Windows)
- 15Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 16Print free-length labels with the set length (Linux®)
- 17Creating a label with OpenOffice (Linux)
- 18Is it possible to connect more than one machine to my PC? (Linux)
- 19How do I set the Label Peeler?
- 20How to use the Paper Size Setup (for Windows)
- 21When printing from an application, the application's "Collate" setting does not work correctly.
- 22Using the Device Settings (for Windows)
- 23How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 24I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 25What iOS mobile application can I use?
- 26I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 27How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 30I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux)
- 31I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 32Installing the LPR driver and CUPS wrapper driver (Linux®)
- 33Uninstalling the printer drivers (Linux)
- 34How to install Brother software on a computer not connected to the Internet
- 35I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37How can I connect my printer wirelessly?
- 38How do I connect the printer to my computer via Wi-Fi®?
- 39The power light is frequently blinking in orange indicating “Now Cooling”, or a data transmission error appears on my computer when printing continuously. What should I do?
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 41The paper settings specified from the server computer are not reflected on the client computer.
- 42How to charge the rechargeable Li-ion Battery.
- 43How do I reset the network settings?
- 44My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 45The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 46When I print a long label or many labels continuously, printing suddenly stops.
- 47How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49I do not know how to become a superuser in Ubuntu. (Linux)
- 50I cannot install or print with a distribution running SELinux (such as Fedora). (Linux)