FAQs & Troubleshooting
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19 Results
- 1I have an occasional problem printing.
- 2The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 3I cannot discover the product with the configuration utility.
- 4How do I reset the PS-9000 to factory default settings?
- 5"Communication error between PC and P-touch" error message occurs when printing with QL-500/550.
- 6How can I check the IP address currently set on the PS-9000 (only for PS-9000 Utility Ver1.2.0)?
- 7My print server has stopped printing.
- 8Can multiple P-touch printers be connected to the print server?
- 9A different IP address is assigned every time the product is booted.
- 10I cannot communicate with the product during installation. (Communication error message is displayed.)
- 11Which printers are supported by the PS-9000?
- 12The QL-500/550/650TD status is not displayed correctly on the PS-9000's browser display.
- 13The error message "The P-touch is being used" is shown when attempting to print to the QL-500/550. What can I do?
- 14How do I find the MAC address (Ethernet address) of the PS9000?
- 15What do the LEDs on PS-9000 indicate?
- 16How do I find the IP address set to the print server?
- 17How can I change the IP address in order to use the product in a different network environment?
- 18The green LED blinks on the P-touch printer, and the printer cannot be used.
- 19Is my PS-9000 compatible with the QL-500/550?