FAQs & Troubleshooting
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81 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2The print quality is poor, and the image is too light or dark.
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5What Android™ mobile application can I use?
- 6How do I create and transfer templates? (for Mac)
- 7When printing from an application, the application's "Collate" setting does not work correctly.
- 8Information before downloading for Raspbian/Raspbian Lite (Linux)
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10The printer does not turn on, so I cannot print.
- 11Where can I find my Brother printer's serial number?
- 12The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14How do I connect the printer and my computer via Bluetooth? (Windows 10S)
- 15I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 16I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 17The side margins are incorrect.
- 18How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 19Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 20I cannot print LibreOffice documents in landscape orientation. (Linux)
- 21Supported File Formats and how to print on Raspbian lite (Linux)
- 22There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 23How to insert paper
- 24How to delete the registry information and files related to the printer driver
- 25I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 26I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 29I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 30Printing from an Android™ device
- 31Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 35How do I connect the printer to my computer using a USB cable?
- 36I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 37Installing the CUPS wrapper/LPR printer driver (Linux®)
- 38I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 39I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux)
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41What is the JPEG printing and how can I use it?
- 42How to identify the printer's firmware version.
- 43How do I switch to and use the mass storage mode?
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45How do I uninstall the printer driver?
- 46(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 47How do I clean the platen roller?
- 48How to identify your Operating System (OS) for Windows or Mac
- 49I cannot connect my printer to a Windows 11 computer via USB.
- 50The print area is reduced when I print using the print preview button in OpenOffice. (Linux)