FAQs & Troubleshooting
Latest |
126 Results
- 121/08/2024Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 221/08/2024What Android™ mobile application can I use?
- 321/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 412/06/2024What is the JPEG printing and how can I use it?
- 512/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 612/06/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 712/06/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 812/06/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 912/06/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1013/03/2024Using the Device Settings (for Windows)
- 1113/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 1213/12/2023How can I stop the printer from automatically feeding roll paper after printing? (Mac)
- 1315/11/2023How to open the Devices and Printers window
- 1415/11/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1515/11/2023How do I connect the printer to my computer using a USB cable?
- 1615/11/2023How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 1715/11/2023How to identify your Operating System (OS) for Windows or Mac
- 1815/11/2023How do I uninstall the printer driver?
- 1915/11/2023Printing is not possible. (USB connection)
- 2019/10/2023Printing from a Windows PC or Mac
- 2119/10/2023Getting ready to use your printer.
- 2211/10/2023How do I print from a computer or mobile device?
- 2321/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2421/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2521/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2621/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2721/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2821/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2921/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 3021/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 3121/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 3221/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3321/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3421/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 3521/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3621/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 3721/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 3821/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3921/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 4021/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 4121/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 4221/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4321/06/2023I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4426/04/2023Where can I find my Brother printer's serial number?
- 4505/12/2022Printing from an Android™ device
- 4605/12/2022What kinds of software is available for this printer?
- 4727/07/2022How to install Brother software on a computer not connected to the Internet
- 4812/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4912/05/2022The latest printer driver was successfully installed, but the driver did not update correctly.
- 5012/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)