FAQs & Troubleshooting
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370 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 4What is the default password for my Brother machine?
- 5Easy Scan to E-mail
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8Can I print in monochrome if one of the colour toners run out?
- 9Scan Using Secure Function Lock 3.0
- 10Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 13Select Receive mode.
- 14When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 15Restrict changing machine settings for users.
- 16(Video) Connect telephone line and power cords
- 17A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 18Replace Drum
- 19Vertical coloured streaks or bands appear on the page
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 22Send Scanned Data to an Email Server
- 23Set up a Scan to Network Profile
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Scan Unable ##
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28Use Universal Print (Windows)
- 29I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 31Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 33Paper is Jammed underneath the Paper Tray
- 34How to scan a document from a Windows application?
- 35Set up your Brother machine on a wireless network.
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37Update the Driver or Firmware for your Brother machine
- 38Restrict the functions available on your Brother machine and the number of prints.
- 39Setup a Brother machine on a wireless (Wi-Fi) network.
- 40What is Brother iPrint&Scan?
- 41Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 42Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 43How to identify your Operating System (OS).
- 44Cartridge Error
- 45Set up my Brother machine to forward the received faxes to another location.
- 46The colour of your printouts is not what you expected
- 47Cooling Down
- 48Out of Memory / Print Data Full
- 49Envelope creases
- 50Configure and use the Scan Key Tool (Linux)