FAQs & Troubleshooting
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366 Results
- 1I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2Replace Drum
- 3A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 4(Video) Replace the Toner Cartridge
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6(Video) Paper is Jammed inside the Machine
- 7(Video) Paper is Jammed in the Back of the Machine
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9Uninstall the Brother Software and Drivers (Windows)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12Document Jam
- 13(Video) Load A4/Letter paper
- 14(Video) Paper is Jammed in the 2-sided Tray
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18(Video) Paper is Jammed in the Paper Tray
- 19What is Brother iPrint&Scan?
- 20(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 21(Video) Unpack your Brother machine and install the toner cartridge
- 22Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 23The printer status is Offline or Paused.
- 24Easy Scan to E-mail
- 25Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 26Check the remaining ink or toner level (Linux)
- 27Scan Using Secure Function Lock 3.0
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29No Toner
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31Print on envelopes, labels, or thick paper from the manual feed slot.
- 32(Video) Set up your Brother machine on a wireless network.
- 33(Video) Enable the Brother machine's network interface.
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 35(Video) Set up your Brother machine
- 36How to identify your Operating System (OS).
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38Set Telephone Line Compatibility for Interference and VoIP Systems
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 43(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 44Wrinkles or creases
- 45What driver package format is supported by my Linux distribution?
- 46Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 47I receive an error message when trying to configure TWAIN Driver scan settings (Windows XP / Windows Vista / Windows 7).
- 48Set the Number of Rings Before the Machine Answers (Ring Delay)
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 50Import a Certificate and Private Key