FAQs & Troubleshooting
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365 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5(Video) Load A4/Letter paper
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 10(Video) Paper is Jammed in the Back of the Machine
- 11(Video) Paper is Jammed inside the Machine
- 12What is Brother iPrint&Scan?
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14(Video) Paper is Jammed in the Paper Tray
- 15Document Jam
- 16I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 17(Video) Cannot Detect
- 18(Video) Manual Feed
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20(Video) Paper is Jammed in the 2-sided Tray
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22(Video) Unpack your Brother machine and install the toner cartridge
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24(Video) 2-sided Disable or 2-sided Disabled
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26Uninstall the Brother Software and Drivers (Windows)
- 27(Video) Load Paper in the Paper Tray
- 28Scan Using Secure Function Lock 3.0
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30How to identify your Operating System (OS).
- 31I cannot scan via network.
- 32Brother iPrint&Scan cannot find my Brother machine (macOS)
- 33Set Telephone Line Compatibility for Interference and VoIP Systems
- 34Easy Scan to E-mail
- 35Curled or wavy
- 36Wrinkles or creases
- 37What driver package format is supported by my Linux distribution?
- 38(Video) Connect telephone line and power cords
- 39(Video) Print the Network Configuration Report
- 40I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42(Video) Set up your Brother machine
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Use voice mail on the same line as my Brother machine.
- 45Toner specks
- 46Faint
- 47(Video) Reset the Network Settings to the Factory Settings
- 48Image skewed
- 49(Video) Clean the Drum Unit Using Drum Dot Print
- 50(Video) Enlarge or Reduce Copied Images