FAQs & Troubleshooting
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267 Results
- 1(Video) Load A4/Letter paper
- 2Jam Inside (With Video Instructions)
- 3Can I print from and scan to iPhone, iPod Touch and iPad?
- 4(Video) Replace Toner
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Jam Rear (With Video Instructions)
- 7Jam Tray (With Video Instructions)
- 8Replace Drum
- 9Document Jam (With Video Instructions)
- 10Curled or wavy
- 11Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15My Brother machine could not be found over the network when I installed drivers on my PC.
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Image skewed
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20(Video) Connect telephone line and power cords
- 21Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24Jam 2-sided
- 25Delete print jobs from the print queue.
- 26Printing / Scanning with a mobile device
- 27What is Brother iPrint&Scan?
- 28Print Unable or Print Unable XX
- 29(Video) Load an Envelope (Manual Feed Slot)
- 30Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 31White lines, bands or ribbing across the page
- 32Black lines down the page
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Self-Diagnostic
- 36I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 37Drum End Soon
- 38Reset the Network Settings to the Factory Settings
- 39Print the Network Configuration Report
- 40I cannot install Brother drivers on Debian 10 (Linux)
- 41(Video) Unpack your Brother machine
- 42Load paper in the paper tray
- 43What is Brother Web Connect?
- 44The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 45The printer status is Offline or Paused.
- 46Size Error DX or Size Error 2-sided
- 47Size mismatch
- 48Faint
- 49Clean the drum unit
- 50Add your Brother machine with AirPrint (macOS)