FAQs & Troubleshooting
Popular |
343 Results
- 1Print using only the black ink cartridge when the Colour cartridges have run out.
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3(Video Library) Setup your product
- 4Paper Jam
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 9Can I print from and scan to iPhone, iPod Touch and iPad?
- 10(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 11The printer status is Offline or Paused.
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13I still receive the error message "Paper Jam" after I removed the jammed paper.
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Delete print jobs from the print queue.
- 16What driver package format is supported by my Linux distribution?
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 19Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 20(Video) Install the ink cartridges
- 21I cannot make borderless prints.
- 22How to identify your Operating System (OS).
- 23Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 24How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 25(Video) Load plain Letter/A4 paper
- 26Use voice mail on the same line as my Brother machine.
- 27Load envelopes
- 28I cannot print using my Brother machine on a wireless network (Windows)
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Protect your Brother machine against unauthorised access over the network
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 33Connect your Brother machine to your mobile device via a wireless router or access point.
- 34How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 35Load paper in the paper tray
- 36When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Can I print from or scan to Android™ Smartphone?
- 39Change the number of times my Brother machine rings before it answers.
- 40Replace Ink
- 41Set up your Brother machine on a wireless (Wi-Fi) network
- 42I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 43My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 44The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 45What is Network Shared printing?
- 46Ink Absorber Full
- 47Low Temperature
- 48I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 49Transfer faxes to the PC when my machine has a mechanical issue.
- 50(Video) Connect the telephone line and power cord