FAQs & Troubleshooting
Popular |
314 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A3/Ledger paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 6What driver package format is supported by my Linux distribution?
- 7The printer status is Offline or Paused.
- 8When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 9Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12(Video) Update the Driver or Firmware for your Brother machine
- 13Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 14Print as a Poster (Windows®)
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16My Brother machine could not be found over the network when I installed drivers on my computer.
- 17(Video) Install Ink Cartridges
- 18What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 19Send an Email with User Authentication
- 20Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear.
- 21Reset the Network Settings to Factory Default
- 22(Video) Set up your Brother machine
- 23(Video) Connect telephone line and power cords
- 24A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 25Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Other Problems
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Import a Certificate and Private Key
- 30I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 31Printing / Scanning with a mobile device
- 32The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 33My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 34No Paper / No Paper Fed
- 35Paper Size Mismatch
- 36What is the default password for my Brother machine?
- 37I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 38Prevent Smudged Printouts and Paper Jams (Mac)
- 39I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 40I cannot print on a wireless (Wi-Fi) network (Windows)
- 41Forward Incoming Faxes to Another Machine
- 42The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 43Sleep
- 44Enable the Brother machine's network interface.
- 45(Video) Unpack your Brother machine
- 46(Video) Load A4/Letter paper
- 47Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 48Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 49Select Receive mode.
- 50Discover the MAC address of the Brother network card