FAQs & Troubleshooting
![]() |
Popular |
347 Results
- 1(Video) Load A3/Ledger paper
- 2Print using only the black ink cartridge when the Colour cartridges have run out.
- 3(Video) Load A4/Letter paper
- 4(Video) Install Ink Cartridges
- 5How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 6I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Paper Tray #1 not detected / Paper Tray #2 not detected
- 9No Paper / No Paper Fed
- 10Send a fax using PC-FAX with LPD/LPRng (Linux)
- 11Check the Print Alignment from Your Brother Machine
- 12(Video) Unpack your Brother machine
- 13(Video) Connect telephone line and power cords
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 16High Temperature
- 17Unable to Print XX
- 18Change the Print Setting Options When Having Printing Problems
- 19Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 20Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 21Paper Jam
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 25Print as a Poster (Windows®)
- 26Wireless (Wi-Fi) setup video guide for computers and mobile devices
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28Print a web page from iPrint&Scan when using an Android™ mobile device.
- 29Install Inbox Ink
- 30Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 31The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 32Change the printer driver settings (Windows / macOS)
- 33Ink Low
- 34Paper Size Mismatch
- 35Print the Network Configuration Report
- 36Configure and use PC-FAX (CUPS) (Linux)
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38Sleep
- 39The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 40Out of Memory
- 41What driver package format is supported by my Linux distribution?
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 43Document Jam
- 44Replace Ink
- 45"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47Wrong Ink Cartridge
- 48Easy Scan to E-mail
- 49Manage Multiple Certificates
- 50Cannot Detect Ink Volume