FAQs & Troubleshooting
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144 Results
- 1Set up your Brother machine on a wireless network (Windows / macOS)
- 2What is the default password for my BRAdmin or Web Based Management?
- 3Replace Ink
- 4Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 5Paper Size Mismatch
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 8Check the Print Quality
- 9Document Jam
- 10Printer Jam or Paper Jam
- 11(Video) Set up your Brother machine
- 12Check the Print Alignment from Your Brother Machine
- 13The printer status is Offline or Paused.
- 14One or more of my colours are not printing (blank).
- 15Cannot Detect Ink Volume
- 16How to identify your Operating System (OS).
- 17I cannot print full-page photos or images using Email Print.
- 18Ink Low
- 19Print using only the black ink cartridge when the Colour cartridges have run out.
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 22Reset the Network Settings to Factory Default
- 23Print the Network Configuration Report
- 24Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 25What driver package format is supported by my Linux distribution?
- 26Install Inbox Ink
- 27What is the default password for my Brother machine?
- 28I cannot print using my Brother machine on a wired network (Windows / macOS)
- 29Telephone Line Interference / VoIP.
- 30I cannot print on a wireless (Wi-Fi) network (Mac)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Enable the Brother machine's network interface.
- 33Delete print jobs from the print queue.
- 34Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 35Cannot Scan XX or Unable to Scan XX
- 36Cannot Print XX or Print Unable XX
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38Update the Driver or Firmware for your Brother machine
- 39Add your Brother machine with AirPrint (macOS)
- 40Check the remaining ink or toner level (Linux)
- 41Change the Print Options to Improve Your Print Results
- 42Load Documents in the Automatic Document Feeder (ADF)
- 43Guidelines for configuring your Brother machine on a wireless network
- 44Discover the MAC address of the Brother network card
- 45No Paper / No Paper Fed / No Paper Fed [Tray 1/2/3]
- 46What is the recommended paper?
- 47I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 48Paper is Jammed in the Front of the Machine
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50Wrong Ink Cartridge