FAQs & Troubleshooting
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278 Results
- 1Paper Jam
- 2Print using only the black ink cartridge when the Colour cartridges have run out.
- 3Replace Ink
- 4(Video) Load A4/Letter paper
- 5(Video) Load A3/Ledger paper (Tray1)
- 6Enable the Brother machine's network interface.
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Paper tray not detected/ Paper tray #2 not detected
- 10How to identify your Operating System (OS).
- 11(Video) Connect telephone line and power cords
- 12The printer status is Offline or Paused.
- 13Set up your Brother machine on a wireless network
- 14Ink Low
- 15"Offline" appears on the Status Monitor.
- 16Install Inbox Ink
- 17When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19Load paper in the paper tray
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 22When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 23Cannot Detect
- 24I cannot print one or more colours
- 25Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 26I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 27Install starter ink cartridges
- 28I still receive the error message "Paper Jam" after I removed the jammed paper.
- 29No Paper Fed
- 30Improve poor print quality
- 31(Video) Set up your Brother machine
- 32(Video) Unpack your Brother machine
- 33After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 34Add your Brother machine with AirPrint (macOS)
- 35Easy Scan to E-mail
- 36Sleep
- 37Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 38(Video) Install Ink Cartridges
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40Ink Absorber Full / Ink Absorber Pad Full
- 41Change the printer driver settings (Windows / macOS)
- 42Wrong Paper
- 43Document Jam (With Video Instructions)
- 44I can print but cannot scan via network. (For Mac)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 49Download a file from the "Downloads" section and save it to Windows 8 computer.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.