FAQs & Troubleshooting
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249 Results
- 1Printer Jam or Paper Jam
- 2Replace Ink
- 3(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac)
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5(Video) Check the Print Alignment from Your Brother Machine
- 6(Video) Set up your Brother machine
- 7What is the default password for my Brother machine?
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9What is the default password for my BRAdmin or Web Based Management?
- 10Check the Print Quality
- 11(Video) Scan Photos and Graphics
- 12Other Problems
- 13(Video) Loading paper in the manual feed slot.
- 14Check the Print Alignment from Your Brother Machine
- 15Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 16My Brother machine turns off automatically or earlier than before.
- 17How to identify your Operating System (OS).
- 18(Video) Clean the Print Head from Your Brother Machine
- 19(Video) How to Email Print
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21No Paper / No Paper Fed
- 22(Video) Check the Print Quality
- 23(Video) Load Envelopes
- 24Document Jam
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26(Video) Change the Paper Size and Paper Type
- 27Improve poor print quality.
- 28(Video) Print an Email Attachment
- 29(Video) Change the Check Paper Setting.
- 30The machine does not automatically enter Power Off mode.
- 31Print on Both Sides of the Paper Automatically using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows / Mac)
- 32(Video) Print a Photo (Windows)
- 33After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 34(Video) Paper Tray not detected / Paper Tray 1 not detected / Paper Tray 2 not detected / Paper Tray #1 not detected / Paper Tray #2 not detected
- 35(Video) Load Paper in the Manual Feed Slot
- 36(Video) Save Scanned Data as an Email Attachment
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38(Video) Load Envelopes in the Paper Tray #1
- 39Tray 1 not detected / Paper Tray #1 not detected
- 40My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 41Print using only the black ink cartridge when the Colour cartridges have run out.
- 42(Video) Clean the Paper Feed Rollers
- 43Print an Email Attachment
- 44Cannot Print XX or Print Unable XX
- 45Scan Photos and Graphics
- 46Change the paper size and paper type
- 47(Video) Cannot Print XX or Print Unable XX
- 48The printer status is Offline or Paused.
- 49I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 50How Brother inkjet printers measure remaining page yields