FAQs & Troubleshooting
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292 Results
- 1The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2Load paper.
- 3Scan and save a document in PDF format (Scan to File)
- 4How do I clean white or black spots on printed documents?
- 5I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 6How can I improve poor print quality ?
- 7"Paper Jam Tray" error appears on the LCD. What should I do?
- 8"Paper Jam Rear" error appears on the LCD.
- 9"Document Jam" error appears on the LCD.
- 10The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 11What driver package format is supported by my Linux distribution?
- 12Protect your Brother machine against unauthorised access over the network
- 13Can I print from or scan to an iPhone, iPod Touch or iPad?
- 14Scan multiple pages into one file instead of each scan being saved as a separate file.
- 15I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 16What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 17The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 18How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 19Install the built-in drivers (For Windows 8 and Windows 10)
- 20The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 21Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007.
- 22"Paper Jam Inside" error appears on the LCD. What should I do?
- 23When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 24How do I factory reset the Network Card?
- 25My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 26Pre-Required Procedures (Linux)
- 27Can I print from or scan to an Android™ Smartphone?
- 28I can print but cannot scan via network. (For Windows)
- 29Load envelopes, labels, or thick paper into the manual feed slot.
- 30I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 31I get the error message Type 1,010 when I am trying to scan into Mac OS® 9
- 32How to identify your Operating System (OS).
- 33Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 34How do I Print on thick paper or transparencies.
- 35I am experiencing problems receiving faxes. What can I do?
- 36Why doesn't the machine answer when receiving a call?
- 37Can I confirm that the FAX was sent correctly?
- 38What is the BRAdmin Professional software used for?
- 39I want to use a name from my Windows® NT4/2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
- 40How to scan a document from a Windows application?
- 41How do I know which receive mode to select?
- 42I cannot install Brother drivers on Debian 10 (Linux)
- 43Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 44Delete print jobs from the print queue.
- 45Open the Control Panel (For Windows)
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47The paper is skewed when it's printed.
- 48Is my Brother machine compatible with third party print servers?
- 49Verify if the Brother machine has a dial tone
- 50How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?