FAQs & Troubleshooting
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115 Results
- 1The time on the printer is incorrect.
- 2How to install the Mac driver via USB / Wi-Fi® / wired network
- 3I cannot install the Windows driver.
- 4How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 5How to load the Media
- 6How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 7How to skip the AUTO.BAS program only one time by directly operating the printer
- 8How to download the BMP file into your printer by the BPM (Brother Printer Management Tool)
- 9How do I connect the printer via Bluetooth® /Wi-Fi® / wired network?
- 10How to adjust the cut position (For Windows)
- 11How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool)
- 12(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 13How to set the Direct Thermal or Thermal Transfer Print Methods
- 14The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16How to install the Windows driver via Bluetooth®
- 17How to execute the printer configuration (Self-test) to debug
- 18How to load the Ribbon
- 19How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 20The printing position of small label is incorrect.
- 21How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 22When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 23I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 24How to connect the printer to your computer
- 25Printed barcodes cannot be read.
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27How to install the Windows driver via Wi-Fi® / wired network
- 28How to add a new stock from the Seagull driver
- 29The label wraps around the platen roller when using the cutter.
- 30The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err. / Ribbon End Err".
- 31The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 32How to change the printer code page
- 33How to adjust the print position with the BPM (Brother Printer Management Tool)
- 34How to update firmware to all printers on the same subnet at the same time
- 35How do I connect the printer and my mobile device via Bluetooth®?
- 36How do I uninstall the printer driver?
- 37How do I reset Wi-Fi® setting?
- 38(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39How to reset the printer settings by directly operating the printer
- 40Printing the printer configuration (Self-test)
- 41How do I print vertical text? (P-touch Editor 5.x for Windows)
- 42I can no longer print from my computer via Bluetooth®, even though I could print previously.
- 43The power indicator does not light.
- 44I cannot use some functions in BRAdmin Professional 4.
- 45How to clean the Print Head
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 48How to clean the Platen Roller
- 49How to use the Numbering function (P-touch Editor 5.x for Windows)
- 50The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)