FAQs & Troubleshooting
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104 Results
- 1How to install the Mac driver via USB / Wi-Fi® / wired network
- 2How do I reset Wi-Fi® setting?
- 3The left or right side of the label is not printed correctly.
- 4How to connect the printer to your computer
- 5How to load the Media
- 6I cannot install the Windows driver.
- 7How to set the Direct Thermal or Thermal Transfer Print Methods
- 8Using the CommTool (for Windows)
- 9The label is skipped when printing.
- 10How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 11How to adjust the cut position (For Windows)
- 12How to install the Windows driver via Wi-Fi® / wired network
- 13How to change the printer code page
- 14How to add a new stock from the Seagull driver
- 15How to download the BMP file into your printer by the BPM (Brother Printer Management Tool)
- 16Printing is not possible.
- 17How to transfer the print programs or templates using FBPL commands
- 18Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 19The printing position of small label is incorrect.
- 20The time on the printer is incorrect.
- 21How to update the firmware
- 22How to install the Windows driver via Wi-Fi® / wired network
- 23The label wraps around the platen roller when using the cutter.
- 24How to adjust the print position with the BPM (Brother Printer Management Tool)
- 25How to update firmware to all printers on the same subnet at the same time
- 26(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 27Printing the printer configuration (Self-test)
- 28How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 29(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30How to execute the printer configuration (Self-test) to debug
- 31How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 32How to change the speed and density in BarTender
- 33How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 34I cannot connect my machine to the wireless network.
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 37The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 38How to skip the AUTO.BAS program only one time by directly operating the printer
- 39How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 40When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 43How to identify your Operating System (OS) for Windows or Mac
- 44Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 45The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 46How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 47(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 48BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 49How to get an alert log file using the BPM (Brother Printer Management Tool)
- 50How to reset the printer settings by directly operating the printer