FAQs & Troubleshooting
Popular |
117 Results
- 1Update the Bluetooth® / Wi-Fi® module's firmware to use Bluetooth Low Energy (BLE)
- 2How to load the Ribbon
- 3Enable or disable Bluetooth Low Energy (BLE)
- 4How to set Bluetooth Local Name or PIN code using the BPM (Brother Printer Management Tool)
- 5The label is skipped when printing.
- 6How to update firmware to all printers on the same subnet at the same time
- 7How to transfer the print programs or templates using FBPL commands
- 8How do I reset Wi-Fi® setting?
- 9How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 10The left or right side of the label is not printed correctly.
- 11The label wraps around the platen roller when using the cutter.
- 12When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 13How to execute the printer configuration (Self-test) to debug
- 14How to clean the Print Head
- 15How to install the External Roll Holder (Optional)
- 16How to set the Direct Thermal or Thermal Transfer Print Methods
- 17The printed label is wrinkled.
- 18How to add a new stock from the Seagull driver
- 19How to download the BMP file into your printer by the BPM (Brother Printer Management Tool)
- 20(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22The power indicator does not light.
- 23The time on the printer is incorrect.
- 24How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 25How to update the firmware
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27The printing position of small label is incorrect.
- 28I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 29How to get Bluetooth MAC Address with the CommTool
- 30How to connect the printer to your computer (for Windows)
- 31Can I use a 38.1 mm (1.5") paper core?
- 32How to reset the printer settings by directly operating the printer
- 33How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 34How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 35How to adjust the cut position (For Windows)
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 38The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err. / Ribbon End Err".
- 39Unnecessary data such as ASCII data are printed.
- 40How to change the printer code page
- 41How to adjust the print position with the BPM (Brother Printer Management Tool)
- 42How to load the Media
- 43How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 44How to configure your printer by web browser
- 45(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 46How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 47The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 48Printing is not possible.
- 49When I print a long label or many labels continuously, printing stops suddenly before finishing.
- 50When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)