FAQs & Troubleshooting
![]() |
Popular |
130 Results
- 1Where can I find my Brother printer's serial number?
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7The media cannot be fed to the beginning of a label.
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 10The paper settings specified from the server computer are not reflected on the client computer.
- 11Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 12How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 16Adding a custom media size for continuous tape (Linux)
- 17I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 18How to identify the printer's firmware version
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22How do I uninstall the printer driver?
- 23When I print a long label or many labels continuously, printing suddenly stops.
- 24How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27What Android™ mobile application can I use?
- 28How to install the rechargeable Li-ion battery
- 29How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 31Installing the CUPS wrapper/LPR printer driver (Linux®)
- 32How do I install/change the RD roll?
- 33When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 34How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 35I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 36How do I connect my computer to the printer using the Wireless Direct mode?
- 37How to open the Devices and Printers window
- 38Using P-touch Template Settings
- 39What iOS mobile application can I use?
- 40How do I connect the printer to my computer via Wi-Fi®?
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43When I print many continuous labels, part of the label data is printed twice.
- 44How do I reset network setting?
- 45How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47Printing is not possible. (USB connection)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux)
- 50I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux)