FAQs & Troubleshooting
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142 Results
- 1Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6How do I install/change the RD roll?
- 7I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 8Supported File Formats and how to print on Raspbian lite (Linux)
- 9Supported File Formats and how to print on Raspbian (Linux®)
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11What Android™ mobile application can I use?
- 12What iOS mobile application can I use?
- 13How do I transfer label or slip templates?
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15How to install the rechargeable Li-ion battery
- 16Installing the LPR driver and CUPS wrapper driver (Linux®)
- 17Information before downloading for Raspbian/Raspbian Lite (Linux)
- 18The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 19How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 22I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 23How do I clean my machine?
- 24How to identify your Operating System (OS) for Windows or Mac
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26Adding a custom media size for continuous tape (Linux)
- 27How to identify the printer's firmware version
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 30P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32Printing is not possible. (USB connection)
- 33I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 34Uninstalling the printer drivers (Linux)
- 35Creating a label with OpenOffice (Linux)
- 36Installing a CA certificate
- 37How to open the Devices and Printers window
- 38Using the Printer Setting Tool (for Windows)
- 39How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 40When I print many continuous labels, part of the label data is printed twice.
- 41I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux)
- 42I cannot print from RedHat or CentOS. (Linux)
- 43When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 44Install BRAdmin Professional 3
- 45I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux)
- 46I cannot print from the client computer to the printer on the print server. (Linux)
- 47I cannot install the Linux drivers on multiple Brother printers. (Linux)
- 48Creating a label with GIMP (Linux)
- 49Where can I find my Brother printer's serial number?
- 50Using the Device Settings (for Windows)