FAQs & Troubleshooting
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248 Results
- 1What are the cleaning sheets for? When do I use them?
- 2How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 3Where can I find my Brother printer's serial number?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5What is the default User ID and Password for BRAdmin Light or Professional?
- 6How do I change the language setting in P-touch Editor Lite LAN?
- 7What iOS mobile application can I use?
- 8How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 9Using the Device Settings (for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 112-colour printing is not possible.
- 12I cannot connect my printer to the wireless network with WPS when using WPA3.
- 13Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 14When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 15How do I transfer label templates with P-touch Transfer Express?
- 16(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 17How do I transfer label or slip templates?
- 18Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 19I cannot connect my printer to a Windows 11 computer via USB.
- 20How do I switch to and use the mass storage mode?
- 21(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 22How do I install/change the label roll?
- 23What Android™ mobile application can I use?
- 24How can I connect my printer wirelessly?
- 25What do the indicator lights mean?
- 26Printing is not possible. (USB connection)
- 27How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29How can I reset the printer?
- 30(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How do I uninstall the printer driver?
- 34How to identify your Operating System (OS) for Windows or Mac
- 35I cannot connect my printer and print via Bluetooth on macOS 12.
- 36How to print a label using AirPrint (For Mac)
- 37How do I connect the printer and my mobile device via Bluetooth®?
- 38How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 39Labels are jammed in the machine or are not ejected correctly after printing.
- 40The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 41How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 42Installing the software
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44Where can I download Brother iPrint&Label? (iPrint&Label)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46The paper settings specified from the server computer are not reflected on the client computer.
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48(Video) When printing solid red areas, the colour may be uneven.
- 49How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 50Wireless setup: Connect your printer to your computer.