FAQs & Troubleshooting
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234 Results
- 1How do I transfer label or slip templates?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 4How do I reset network setting?
- 5Where can I download the latest P-touch Editor for Mac?
- 6What is the default User ID and Password for BRAdmin Light or Professional?
- 7How do I disable broadcasting the printer to AirPrint-compatible devices?
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 10How do I install/change the label roll?
- 11I got an error while installing the printer driver. (Linux)
- 12How do I change the language setting in P-touch Editor Lite LAN?
- 13Where can I find my Brother printer's serial number?
- 14Which interface cable can I use?
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 17Can I use the app with my iPad? (iPrint&Label)
- 18Printing is not possible. (USB connection)
- 19Can I create a label with time&date? (iPrint&Label)
- 20When I print many continuous labels, part of the label data is printed twice.
- 21The information on my label is horizontally compressed and not shaped correctly, why?
- 22(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 23Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 24The paper settings specified from the server computer are not reflected on the client computer.
- 25How do I transfer label templates with P-touch Transfer Express?
- 26If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 27(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 29How do I switch to and use the mass storage mode?
- 30How to identify your Operating System (OS) for Windows or Mac
- 31The power button does not light up.
- 32How do I uninstall the printer driver?
- 33How do I install the software from the CD-ROM? (for Mac)
- 34What Android™ mobile application can I use?
- 35What iOS mobile application can I use?
- 36When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 37While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 38When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40(Video) When I print many continuous labels, part of the label data is printed twice.
- 41(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 42Labels are jammed in the machine or are not ejected correctly after printing.
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 44P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 45How do I install the software on the computer for wired network environment? (for Windows)
- 46How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 48How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 49Printing is not possible. (P-touch Editor 5.3 for Mac)
- 50The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)