FAQs & Troubleshooting
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182 Results
- 1I cannot print.
- 2Where can I find my Brother printer's serial number?
- 3Installing the LPR driver and CUPS wrapper driver (Linux®)
- 4How do I install/change the label roll?
- 5Where can I download the latest P-touch Editor for Mac?
- 6P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 7How to uninstall the printer driver and software
- 8What are the cleaning sheets for? When do I use them?
- 9How to identify your Operating System (OS) for Windows or Mac
- 10I cannot install the printer driver.
- 11I got an error while installing the printer driver. (Linux)
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 14I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 15I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 16When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 17How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 18How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How do I make labels using "Small Address Labels" in P-touch Editor 5.0 for Mac?
- 22The label does not feed correctly or the print is skewed to the left or right.
- 23How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 25The information on my label is horizontally compressed and not shaped correctly, why?
- 26How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 27Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 28The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 29The power button does not light up.
- 30Is it possible to connect more than one machine to my PC? (Linux)
- 31Supported File Formats and how to print on Raspbian (Linux®)
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 34How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 35The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 36The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 37I cannot print LibreOffice documents in landscape orientation. (Linux)
- 38I cannot print from the client computer to the printer on the print server. (Linux)
- 39I cannot install or print with a distribution running SELinux (such as Fedora). (Linux)
- 40Supported File Formats and how to print on Raspbian lite (Linux)
- 41Information before downloading for Raspbian/Raspbian Lite (Linux)
- 42How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to open the Devices and Printers window
- 44How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 45How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 46Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 47Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 48What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 49How do I connect the printer to my computer using a USB cable?
- 50How to delete the registry information and files related to the printer driver