FAQs & Troubleshooting
![]() |
Popular |
193 Results
- 1How do I replace the cutter blade?
- 2How do I uninstall the printer driver?
- 3How to identify your Operating System (OS) for Windows or Mac
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5Can multiple P-touch printers be connected to the print server?
- 6Where can I download the latest P-touch Editor for Mac?
- 7P-touch Editor crashes when I open it on my Mac.
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9The driver downloaded from the website cannot be installed.
- 10A different IP address is assigned every time the product is booted.
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialogue box appeared and the QL printer was connected, but the installation does not continue.
- 13How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14What is the Label List? (P-touch Editor 5.x for Windows)
- 15When I try to use the database function, an application error occurs.
- 16How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 17The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 18Where can I find my Brother printer's serial number?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 23When I try to print a label, it comes out blank. (for Mac)
- 24How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25Printing is not possible. (P-touch Editor 5.3 for Mac)
- 26Printing is not possible. (USB connection)
- 27My print server has stopped printing.
- 28I have an occasional problem printing.
- 29How do I install/change the label roll?
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 32Installing the LPR driver and CUPS wrapper driver (Linux®)
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 35How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 36(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 37How do I reset the PS-9000 to factory default settings?
- 38I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux)
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How do I create name badges by joining "First Name" and "Last Name" fields together?
- 41I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 42"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 44Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 45How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 48The information on my label is horizontally compressed and not shaped correctly.
- 49The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 50How do I print labels with higher quality? (P-touch Editor 5.x for Windows)