FAQs & Troubleshooting
![]() |
Popular |
194 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Where can I download the latest P-touch Editor for Mac?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 5How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 6How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8The paper settings specified from the server computer are not reflected on the client computer.
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Adding a custom media size for continuous tape / roll (Linux)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 13The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15I cannot print LibreOffice documents in landscape orientation. (Linux)
- 16How to open the Devices and Printers window
- 17How do I install/change the DK roll?
- 18How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 20How to delete the registry information and files related to the printer driver
- 21When I try to print a label, it comes out blank. (for Mac)
- 22How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 24I have an occasional problem printing.
- 25The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 26How do I transfer label or slip templates?
- 27Installing the LPR driver and CUPS wrapper driver (Linux®)
- 28Share your printer in Windows 7 in a network-shared environment.
- 29I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 30I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 31How do I uninstall the printer driver?
- 32My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 33I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35How to make labels using Small Address Label (62mm x 29mm)
- 36A different IP address is assigned every time the product is booted.
- 37How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39Where can I find my Brother printer's serial number?
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
- 42How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 43Printing is not possible. (P-touch Editor 5.3 for Mac)
- 44My printer will not print from the P-touch Address Book software.
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46Print free-length labels with the set length (Linux)
- 47I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 48Creating a label with OpenOffice (Linux)
- 49Can I set a different media width when using an OpenOffice template? (Linux)
- 50How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)