FAQs & Troubleshooting
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192 Results
- 1When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 2The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I transfer label or slip templates?
- 5I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How to install the printer driver for serial interface
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11How do I transfer label templates with P-touch Transfer Express?
- 12I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 13(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I have an occasional problem printing.
- 16How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 17The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.)
- 18When I print many continuous labels, part of the label data is printed twice.
- 19How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 22The driver installation finished successfully but I cannot print. (Linux)
- 23When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 24When printing with Ubuntu 12.04, the print position shifts. (Linux)
- 25PostScript data cannot be printed or is printed in the text format. (Linux)
- 26When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 27Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 28(Video) When I print many continuous labels, part of the label data is printed twice.
- 29When I try to print a label, it comes out blank. (for Mac)
- 30How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31Printing is not possible. (P-touch Editor 5.3 for Mac)
- 32Printing is not possible. (USB connection)
- 33I cannot discover the product with the configuration utility.
- 34My print server has stopped printing.
- 35(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 36Where can I download the latest P-touch Editor for Mac?
- 37The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 38How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 39My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 40Creating a label with GIMP (Linux)
- 41The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux)
- 42How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43(Video) Small characters or thin lines are printed faintly.
- 44I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh).
- 45How to delete the registry information and files related to the printer driver
- 46How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 49When I try to use the database function, an application error occurs.
- 50How to make labels using Small Address Label (62mm x 29mm)