FAQs & Troubleshooting
Latest |
251 Results
- 121/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 210/07/2024My Brother machine turns off automatically or earlier than before.
- 310/07/2024The machine does not automatically enter Power Off mode.
- 410/07/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 510/07/2024My Brother machine is unresponsive.
- 613/06/2024Drum End Soon
- 713/06/2024(Video) Update the Driver or Firmware for your Brother machine
- 813/03/2024I cannot print using my Brother machine on a wireless network (Mac)
- 913/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1014/02/2024What is the default password for my Brother machine?
- 1114/12/2023Discover the MAC address of the Brother network card
- 1204/12/2023Toner Low
- 1311/10/2023How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 1413/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1512/07/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1621/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1721/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1821/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1921/06/2023Add your Brother machine with AirPrint (macOS)
- 2021/06/2023Delete print jobs from the print queue.
- 2119/05/2023I cannot print from my computer via USB.
- 2212/05/2023I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 2326/04/2023In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 2426/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2526/04/2023Change machine settings from your computer.
- 2626/04/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2726/04/2023Change the printer driver settings (Windows / macOS)
- 2819/04/2023The printer status is Offline or Paused.
- 2919/04/2023"Offline" appears on the Status Monitor.
- 3015/03/2023How to use Driver Deployment Wizard (only available for Windows)
- 3115/03/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3215/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 3311/01/2023Condensation
- 3411/01/2023Can I use non-Brother or third party supplies with the Brother machine?
- 3511/01/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 3626/12/2022How to identify your Operating System (OS).
- 3726/12/2022Import a Certificate and Private Key
- 3826/12/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 3921/12/2022Export the Certificate and Private Key
- 4009/11/2022Print Documents Securely Using SSL/TLS
- 4109/11/2022Install a Certificate on Your Brother Machine
- 4209/11/2022Register the IC card for user authentication in Secure Function Lock
- 4313/10/2022Print the Network Configuration Report
- 4412/10/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 4512/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 4615/09/2022Carry out calibration to improve the colour density
- 4715/09/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4816/08/2022What is the difference between the toner cartridge and the drum unit?
- 4916/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5016/08/2022Update the Driver or Firmware for your Brother machine