FAQs & Troubleshooting
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227 Results
- 1Print as a Poster (Windows®)
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Replace Drum
- 4Add your Brother machine with AirPrint (macOS)
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 7(Video) Replace the Toner Cartridge
- 8Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 9Print on Both Sides of the Paper (Macintosh)
- 10Paper is Jammed inside the Machine
- 11I cannot install Brother drivers on Debian 10 (Linux)
- 12Load and Print Thick Paper Using the Paper Tray
- 13Manage Your Network Machine Securely Using Web Based Management
- 14Import a Certificate and Private Key
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16What kind of envelopes and labels are recommended for printing?
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Reset the Network Settings to the Factory Settings
- 19Disable the APIPA protocol.
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21What is Storage PC Print Data using Active Directory®? (Windows)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23(Video) Set up your Brother machine
- 24(Video) Load A4/Letter paper
- 25I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 26I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 272-sided Disabled
- 28The printer status is Offline or Paused.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30Drum !
- 31Paper is Jammed in the 2-sided Tray
- 32Paper is Jammed in the Back of the Machine
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34I get a TS error when trying to print on a wireless network.
- 35What is the default password for my Brother machine?
- 36I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 37I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 38I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 39Send an Email Securely Using SSL TLS
- 40Send an Email with User Authentication
- 41Install a Certificate on Your Brother Machine
- 42Export the Self-signed Certificate
- 43Delete print jobs from the print queue.
- 44Printing with the Cloud
- 45Discover the MAC address of the Brother network card
- 46Toner Low or Prepare New Toner Cartridge
- 47Secure Print (Macintosh)
- 48Check the Node Name of the Brother machine
- 49Wrinkles or creases
- 50What can happen if the wrong paper is used in your machine.