FAQs & Troubleshooting
Latest |
117 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 121/08/2024Where can I download Brother iPrint&Scan application for Mac?
- 210/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 310/07/2024My Brother machine turns off automatically or earlier than before.
- 410/07/2024The machine does not automatically enter Power Off mode.
- 510/07/2024I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 613/06/2024The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 713/06/2024Toner Low or Prepare New Toner Cartridge
- 813/06/2024Drum End Soon
- 913/03/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1014/02/2024(Video) Paper is Jammed in the 2-sided Tray
- 1114/02/2024(Video) Paper is Jammed inside the Machine
- 1214/02/2024(Video) Paper is Jammed in the Back of the Machine
- 1314/02/2024(Video) Paper is Jammed in the Paper Tray
- 1414/02/2024(Video) Paper is Jammed in the MP tray
- 1514/02/2024What is the default password for my Brother machine?
- 1614/12/2023Discover the MAC address of the Brother network card
- 1707/12/2023Replace the Toner Cartridge *
- 1807/12/2023Print the Network Configuration Report *
- 1907/12/2023Access Web Based Management *
- 2007/12/2023Print the WLAN Report *
- 2107/12/2023Clean the Paper Pick-up Rollers *
- 2207/12/2023Clean the Drum Unit *
- 2307/12/2023Paper is Jammed in the 2-sided Tray *
- 2407/12/2023Paper is Jammed in the Back of the Machine *
- 2507/12/2023Paper is Jammed inside the Machine *
- 2607/12/2023Paper is Jammed in the Paper Tray *
- 2707/12/2023Paper is Jammed in the MP tray *
- 2807/12/2023Clean the Corona Wire *
- 2907/12/2023Replace the Drum Unit *
- 3007/12/2023Reset the Network Settings to the Factory Settings *
- 3115/11/2023Enable the Brother machine's network interface.
- 3211/10/2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 3313/09/2023Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3413/09/2023Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3513/09/2023Self-Diagnostic
- 3613/09/2023Wrong Toner or Wrong Toner Cartridge
- 3713/09/2023(Video) Set up your Brother machine
- 3813/09/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 3913/09/2023I get a TS error when trying to print on a wireless network.
- 4013/09/2023What is the recommended paper?
- 4113/09/2023Media Type Mismatch or Media Mismatch
- 4213/09/2023Cannot Detect
- 4313/09/2023Check the firmware version.
- 4413/09/2023I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 4513/09/2023Poor fixing
- 4613/09/2023Toner specks
- 4713/09/2023Lines across the page
- 4827/07/2023Ghosting images
- 4927/07/2023Black lines down the page
- 5012/07/2023I cannot print using my Brother machine on a wired network (Windows / macOS)