FAQs & Troubleshooting
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221 Results
- 1(Video) Replace the Toner Cartridge
- 2Setup a Brother machine on a wireless (Wi-Fi) network.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Replace the Drum Unit
- 5What is Brother iPrint&Scan?
- 6Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 7Paper is Jammed in the Manual Feed Slot
- 8Paper is Jammed Inside the Machine
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10Calibrate Colour Output
- 11Replace Fuser
- 12Check the remaining ink or toner level (Linux)
- 13Set up your Brother machine on a wireless network.
- 14Replace the Belt Unit
- 15Add your Brother machine with AirPrint (macOS)
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17(Video) Set up your Brother machine
- 18Replace the Waste Toner Box
- 19Machine Reset
- 20How to identify your Operating System (OS).
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Factory Reset
- 23(Video) Unpack your Brother machine
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25No Toner
- 26(Video) Load an Envelope (Manual Feed Slot)
- 27The printer status is Offline or Paused.
- 28Print as a Poster (Windows)
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 30I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 31Adjust colour settings by using the custom setting in the printer driver
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Cover is Open
- 36Paper is Jammed in the Paper Tray
- 37What is the recommended paper?
- 38Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 41Manual Feed
- 42Clean the Drum Unit
- 43What driver package format is supported by my Linux distribution?
- 44Toner Error
- 45Replace PF Kit xx
- 46The colour of your printouts is not what you expected
- 47Paper is Jammed in the Back of the Machine
- 48Load and Print on Envelopes in the Manual Feed Slot
- 49Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?