FAQs & Troubleshooting
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175 Results
- 1Replace Drum
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4(Video) Load paper
- 5(Video) Load an Envelope (Manual Feed Slot)
- 6Set up your Brother machine on a wireless network
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Replace Toner
- 9Print the Network Configuration Report
- 10What is Brother iPrint&Scan?
- 11Can I print from and scan to iPhone, iPod Touch and iPad?
- 12Jam Tray (1)
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14(Video) Unpack your Brother machine
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Add your Brother machine with AirPrint (macOS)
- 17Wireless setup is requesting a WPS PIN to complete the setup
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19(Video) Set up your Brother machine
- 20Can I print from or scan to Android™ Smartphone?
- 21Change the printer driver settings (Windows / macOS)
- 22Manual Feed
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24(Video) Update the Driver or Firmware for your Brother machine
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Load paper in the paper tray
- 27I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Toner Low or Prepare New Toner Cartridge
- 30Drum !
- 31Drum End Soon
- 32Jam Rear
- 33Jam Inside (With Video Instructions)
- 34Wrinkles or creases
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Cannot print after a Windows 10 update (June 2020)
- 37Enable the Brother machine's network interface.
- 38(Video) Connect the power cord
- 39The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 40How to identify your Operating System (OS).
- 41I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 42Self-Diagnostic
- 43The printer status is Offline or Paused.
- 44Print on both sides of paper or a booklet automatically
- 45Reset the print server to the default factory settings.
- 46What is the BRAdmin Professional software used for?
- 47Print on envelopes, labels or thick paper from the Manual feed slot
- 48Image skewed
- 49White lines across the page
- 50I cannot install Brother drivers on Debian 10 (Linux)