FAQs & Troubleshooting
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178 Results
- 1Clean the drum unit
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Replace WT (waste toner) Box
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Replace Toner
- 6Replace Drum
- 7Load paper in the paper tray
- 8Replace Belt unit
- 9Out of Memory
- 10"Offline" appears on the Status Monitor.
- 11Jam Rear
- 12Print the Network Configuration List
- 13Cover is Open
- 14Replace PF Kit xx
- 15Jam 2-sided
- 16Jam Inside
- 17No Tray
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20Adjust colour settings by using the custom setting in the printer driver
- 21Belt End Soon
- 22No Waste Toner
- 23Toner Low
- 24Replace Fuser
- 25Can I print on transparencies e.g. for overhead projectors?
- 26Can I print from iPhone, iPod Touch and iPad?
- 27Short Paper
- 28No Belt Unit
- 29WT Box End Soon
- 30I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 31The colour of your printouts is not what you expected
- 32Size Error DX or Size Error 2-sided
- 33Disable the APIPA protocol.
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Can I print from Android™ Smartphone?
- 36The printer status is Offline or Paused.
- 37I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 38Enable the Brother machine's network interface.
- 39How to identify your Operating System (OS).
- 40Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 41Toner Error
- 42No Paper
- 43Drum Error (Drum!)
- 44I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 45Add your Brother machine with AirPrint (macOS)
- 46I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 47Jam Manual Feed
- 48Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot
- 49Small Paper
- 50Calibrate or Calibration Failed or Calibration.