FAQs & Troubleshooting
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144 Results
- 1JAM REAR
- 2JAM INSIDE
- 3REPLACE DRUM
- 4Can I print from or scan to an Android™ Smartphone?
- 5REPLACE TONER
- 6Can I use AirPrint with my Brother machine?
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8JAM TRAY 1
- 9Delete print jobs from the print queue.
- 10How to identify your Operating System (OS).
- 11The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13The printer status is Offline or Paused.
- 14MANUAL FEED
- 15What kind of paper can I use?
- 16The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 17CARTRIDGE ERROR
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19NO PAPER T1
- 20Envelope creases
- 21What is Toner Continue Mode?
- 22I cannot print from my computer via USB.
- 23DRUM ERROR
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 26How do I clear paper jams.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29NO TONER
- 30SIZE ERROR DX
- 31My paper is curled
- 32When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 33Print on labels and envelopes from the manual feed slot.
- 34"Offline" appears on the Status Monitor.
- 35How do I print a printer settings page?
- 36What driver package format is supported by my Linux distribution?
- 37Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Can I print from or scan to an iPhone, iPod Touch or iPad?
- 40PRINT OVERRUN
- 41What is the unprintable area of the page?
- 42Page skewed
- 43I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 46Uninstall the drivers. (Mac OS X 10.5)
- 47Print command (LPR) (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49A message appears informing to "The optical photoconductor needs to be replaced. / The paper tray is almost empty. " on my Macintosh.
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.