FAQs & Troubleshooting
Popular |
155 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2How can I enable/disable the Quick Print Setup Utility?
- 3The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 4The printer status is Offline or Paused.
- 5The machine does not print anything.
- 6An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 7Why are the alarm and data lights blinking?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2).
- 11How do I factory reset the Network Interface Card (NIC)?
- 12What do the LED indications mean?
- 13What kind of envelopes should I avoid?
- 14How do I monitor the status of the printer?
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.
- 16Install the built-in drivers (For Windows 8 and Windows 10)
- 17How do I clear paper jams?
- 18Can I print from or scan to an iPhone, iPod Touch or iPad?
- 19I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 20Printouts have a curl or wave.
- 21Can I print from DOS applications?
- 22What is the BRAdmin Professional software used for?
- 23Cannot print after a Windows 10 update (June 2020)
- 24I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 25Functions supported in the Windows 7 built-in drivers
- 26What kind of labels and transparencies can I use?
- 27The printer prints unexpectedly or it prints garbage.
- 28When trying to print from Mac OS X the print queue is stopped.
- 29The printed letters are slanted, positioned incorrectly.
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31I cannot print from my computer via USB.
- 32Change the printer driver settings (Windows / macOS)
- 33I cannot print from my computer via network. (For Windows)
- 34How can I change the IP address?
- 35Can I print using the IPP protocol on Windows XP?
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37Uninstall the drivers. (Mac OS X 10.5)
- 38Delete print jobs from the print queue.
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 41Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 42Why does the Drum LED light?
- 43How can I change the IP address using the ARP and PING commands?
- 44How do I clean the inside of the printer and Drum Unit?
- 45The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47Replace the drum unit.
- 48Printouts are faint.
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.