FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the Round frame (PRPRFK1) [Video instructions]
- 7How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 8Maintenance (Oiling the machine)
- 9How do I adjust the tension of the bobbin thread ?
- 10How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 11How to Embroider on Clothes. [Video instructions]
- 12How to Embroider on Pet Collar. [Video instructions]
- 13Maintenance (Cleaning the bobbin case) [ Video ]
- 14How to set up the cap frame. [Video instructions]
- 15How to Embroider on Bag. [Video instructions]
- 16How to Embroider on Cap. [Video instructions]
- 17How to Embroider on Shoes. [Video instructions]
- 18Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 19Stabilizers (Backing)
- 20There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 21How do I attach or remove the embroidery frame ?
- 22How do I thread the machine? (Threading the upper thread)
- 23How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 24How to set up the cap frame driver. [Video instructions]
- 25How do I check the thread tension ?
- 26Maintenance (Cleaning the bobbin case)
- 27Maintenance (Cleaning around the needle plate)
- 28Maintenance (Clean the hook)
- 29How do I install a bobbin into the machine?
- 30"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 31Loops appear on the surface of the fabric when embroidering.
- 32The bobbin thread breaks.
- 33Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 34How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 35How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 36"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 37Why does the upper thread keep breaking?
- 38"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 39"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 40"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 41The needle threader cannot be used.
- 42There are needle cuts or holes in the garment.
- 43Although the thread is not broken, a broken thread error occurs and the machine stops.
- 44The machine is noisy while embroidering.
- 45"This file cannot be used." message appears on the LCD. What does it mean?
- 46"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 47"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 48"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 49"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 50How do I adjust the tension of the upper thread ?