FAQs & Troubleshooting
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234 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2The App shows the message "No Supported Machines Found".
- 3The needle contacts the needle plate.
- 4Introducing Brother My Stitch Monitor application
- 5How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 6About the threads and the bobbin case when embroidering
- 7Combination of fabric, thread and needle
- 8How to update your machine by downloading the update file directly to your machine using a wireless network
- 9Fabric puckers
- 10Stitches are skipped
- 11How do I adjust a stitch width or length?
- 12How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 13What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 14What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 15How to Change Embroidering Order (My Connection) [Video]
- 16The App shows the message "Settings screen".
- 17Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 18The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 19How do I adjust thread tension for embroidering?
- 20How do I hoop the fabric in the embroidery frame?
- 21M3124301 appears on the Artspira app screen.
- 22Upper thread breaks.
- 23The fabric feeds in the opposite direction.
- 24For better results when sewing stretch fabrics
- 25[Embroidery machine users] How to retrieve the data transferred from Artspira
- 26[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
- 27How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 28"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 29The bobbin thread cannot be pulled up.
- 30The dual purpose stylus cannot be operated.
- 31How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 32How do I use the Multi-function foot controller?
- 33How do I retrieve the patterns from the machine’s memory?
- 34How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 35How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 36How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 37How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 38How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 39How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 40How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 41How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 42How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 43"The foot controller cannot be used when the embroidery unit is attached. Remove the foot controller." message appears on the LCD. What does it mean?
- 44"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 45E96001 appears on the Artspira app screen.
- 46E92001 appears on the Artspira app screen.
- 47Multiple data cannot be transferred to the machine at once
- 48How to stop "Send usage information to help improve Brother products and services"
- 49How to disconnect a machine from Artspira using the machine
- 50How to connect your machine and transfer data to Artspira