FAQs & Troubleshooting
Latest |
29 Results
- 111/01/2019I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
- 211/01/2019After uninstalling PE-DESING software, only the background image is displayed on the screen.
- 323/10/2018Do you have a PE-Design for Mac?
- 423/10/2018I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 523/10/2018I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 623/10/2018Fabrics and stabilizer material for embroidery
- 719/10/2018Is the stitch count recalculated in the program when a design is changed from its original size?
- 822/02/2018I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
- 924/01/2018The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 1010/08/2016Precautions for using the "PE-DESIGN Software Key"
- 1106/01/2015Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
- 1212/09/2014Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
- 1312/09/2014Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.
- 1403/09/2014When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.
- 1503/09/2014The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.
- 1603/09/2014New Features of PE-DESIGN 10
- 1703/09/2014What is the difference between PE-DESIGN 10 and PE-DESIGN NEXT?
- 1803/09/2014Can I open multiple embroidery files and edit them at the same time?
- 1906/02/2014Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 2006/02/2014In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 2106/02/2014When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 2212/10/2007Embroidery
- 2322/09/2006When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 2406/06/2006Some embroidery files do not import correctly?
- 2506/06/2006My friend gave me a ".PES" file, but the characters in the pattern look different on my PC.
- 2606/06/2006Why can't I select the 110 mm x 110 mm Design Page Size?
- 2706/06/2006PE-DESIGN does not run properly on my Macintosh Virtual PC system?
- 2809/05/2006What is the difference between PE-Design and PED-Basic?
- 2909/05/2006I'm trying to create an embroidery pattern from an image scanned from a magazine using the Auto Punch function. how do I erase the background in the image?