FAQs & Troubleshooting
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Latest |
28 Results
- 113/06/2024I cannot print large characters on the heat shrink tube HSe 3:1.
- 221/05/2024What iOS mobile application can I use?
- 317/05/2024What Android™ mobile application can I use?
- 415/05/2024Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 510/04/2024How to attach/remove the hand strap
- 610/04/2024How do I transfer label or slip templates?
- 713/12/2023How do I reset the machine to the default settings?
- 815/11/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 915/11/2023How to identify your Operating System (OS) for Windows or Mac
- 1015/11/2023How do I uninstall the printer driver?
- 1115/11/2023Printing is not possible. (USB connection)
- 1213/09/2023How to identify the printer's firmware version
- 1318/07/2023How do I type symbols?
- 1426/04/2023Where can I find my Brother printer's serial number?
- 1509/11/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 1609/11/2022Where can I download the latest P-touch Editor for Mac?
- 1710/02/2022The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 1810/02/2022Open LBX files created in P-touch Editor in Pro Label Tool
- 1910/02/2022How to create serialised labels (Pro Label Tool)
- 2017/01/2022How do I transfer templates or other data from the computer to the printer?
- 2119/03/2020How do I set cut options and what features are there?
- 2226/07/2019How do I make a label with a barcode?
- 2316/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 2416/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2515/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 2616/06/2015How do I print multiple lines and how many lines can I print?
- 2705/02/2015Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 2817/09/2014The display remains blank after turning on the power.