FAQs & Troubleshooting
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121 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8How do I print multiple lines and how many lines can I print?
- 9How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10The screen ‘locks’, or the printer does not respond normally.
- 11Can I change the text settings line by line?
- 12Printing is not possible. (USB connection)
- 13I get an error message and cannot update the firmware. (Windows 10 or later)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15How do I eliminate the margin from the start or end of my label when printing?
- 16My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 17Which brands of Ni-MH rechargeable batteries do you recommend?
- 18The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 19Where can I find my Brother printer's serial number?
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22How do I change the size of characters?
- 23How do I type symbols?
- 24Printing is not possible. (P-touch Editor 5.3 for Mac)
- 25Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 26The tape got jammed in the printer or the tape got stuck inside the printer.
- 27Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 28How do I make a label with a barcode?
- 29How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 30When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 31How do I initialise and clear the printer to factory default settings?
- 32The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 33How to delete the registry information and files related to the printer driver
- 34I cannot read the display clearly (the screen is too light or dark).
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36How to use Numbering function
- 37I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39The printer stops while printing a label.
- 40The fabric tape became detached after washing.
- 41The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44The text cannot be printed as specified.
- 45How do I clear the current format settings and/or the text on the display?
- 46How do I change the Language setting of the printer?
- 47(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49How to install Brother software on a computer not connected to the Internet
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)