FAQs & Troubleshooting
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95 Results
- 1What is Brother iPrint&Scan?
- 2Scanning and Other Problems
- 3Card Jam
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Replace the Separation Pad
- 6Your Scanner Cannot Be Detected on the Network During Installation
- 7Wireless LAN Error Codes
- 8Document Jam
- 9Reset the Usage Counters
- 10Load a Plastic Card
- 11Load Standard Size Documents
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Configure Public Mode for Secure Function Lock 3.0
- 14If You Want to Check that Your Network Devices are Working Correctly
- 15Access Web Based Management
- 16Replace the Pick Up Roller
- 17How to identify your Operating System (OS).
- 18I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires authentication for the SMTP server, I am not able to use this function anymore.
- 19Reset Your Brother Machine
- 20Register an Email Address Using Remote Setup
- 21Load Documents
- 22The scanning speed is slow when scanning from my machine. (Windows)
- 23I cannot install Brother drivers on Debian 10 (Linux)
- 24Uninstall Scan-key-tool. (Linux)
- 25Restrict Scan Functions from External Devices
- 26Your Brother Machine Cannot Scan over the Network
- 27If You Cannot Complete the Wireless Network Setup Configuration
- 28Register an Email Address Using Web Based Management
- 29Set up a Scan to FTP Profile
- 30Acceptable Documents
- 31Where can I download Brother iPrint&Scan application for Mac?
- 32Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 33Secure Function Lock 3.0
- 34Set or Change the Setting Lock Password
- 35Set up a Scan to SFTP Profile
- 36Use TX Verification Mail
- 37Load Documents Longer than Standard Size
- 38Configure Date and Time Using Web Based Management
- 39I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Set up a Scan to Network Profile
- 42Discover the MAC address of the Brother network card
- 43Error and Maintenance Messages
- 44Check your machine's IP Address or Node Name
- 45My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 46Configure the Scan to Email Feature (Linux)
- 47Command List of brscan. (Linux)
- 48Scan Using Apple Image Capture
- 49Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 50Clean the Scanner and Rollers