FAQs & Troubleshooting
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127 Results
- 1The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2How do I print multiple lines?
- 3How do I erase all my saved label files.
- 4How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 8How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together?
- 11How do I eliminate the margin from the start or end of my label when printing?
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Can I change the text settings line by line?
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15How to delete the registry information and files related to the printer driver
- 16Why doesn't my machine turn on when the Power key is pressed?
- 17What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 18I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 19Printing is not possible. (USB connection)
- 20How to open the Devices and Printers window
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22How do I reset the machine to the default settings?
- 23When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 24Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 26Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 27"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 28How do I make a label with a barcode?
- 29"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 30(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 31How to identify your Operating System (OS) for Windows or Mac
- 32How do I print vertically?
- 33When I press the print key, the power turns off.
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 36Where can I find my Brother printer's serial number?
- 37When I try to print a label, it comes out blank. (for Mac)
- 38Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 42The tape got jammed in the printer or the tape got stuck inside the printer.
- 43The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 44The top and base layers of the laminated tape are misaligned.
- 45The text cannot be printed as specified.
- 46My label is not cut automatically when printing.
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49How do I type accented characters?
- 50How do I type symbols?