FAQs & Troubleshooting
Latest |
47 Results
- 112/06/2024How to use the Sequential Numbering function
- 212/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 315/11/2023How to open the Devices and Printers window
- 415/11/2023How to identify your Operating System (OS) for Windows or Mac
- 515/11/2023How do I uninstall the printer driver?
- 615/11/2023Printing is not possible. (USB connection)
- 721/06/2023How do I print the inserted image maintaining its original size?
- 821/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together?
- 921/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1026/04/2023Where can I find my Brother printer's serial number?
- 1116/06/2022While installing the driver, a dialogue box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 1212/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 1312/05/2022How to delete the registry information and files related to the printer driver
- 1412/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1512/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1629/10/2021P-touch Editor crashes when I open it on my Mac.
- 1711/03/2021Can I directly operate my printer from a self-developed application software and print a label?
- 1814/10/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 1926/08/2020I cannot find the template files. (P-touch Editor 3.x for Mac)
- 2009/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2113/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 2217/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 2317/08/2018Can my printer use TZ/TZe tapes?
- 2416/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 2516/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2604/01/2018The top and base layers of the laminated tape are misaligned.
- 2724/11/2017How is the print head cleaning cassette used?
- 2817/05/2016The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 2913/04/2016I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog box appears and the P-touch was connected, but the installation does not continue.
- 3016/06/2015How can I use the Sequential Numbering Feature on my Mac?
- 3110/02/2015How do I use the Sequential Numbering function using P-touch Editor 5.0 for Mac?
- 3204/02/2015When I try to use the database function, an application error occurs.
- 3329/01/2015How do I create a label with a 3.5mm width tape
- 3410/10/2014How can I print vertical labels on my Mac?
- 3517/09/2014The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 3610/09/2014How do I use a template? (P-touch Editor 5.0 for Mac)
- 3710/09/2014I want to print without excess tape before the label.
- 3803/09/2014"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 3903/09/2014Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 4027/08/2014The driver downloaded from the website cannot be installed.
- 4124/06/2014Error messages do not appear when using the USB connection of my printer.
- 4212/11/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 4312/11/2013Printing is not possible. (P-touch Editor 5.0 for Mac)
- 4423/01/2008How do I make vertical labels using P-touch Editor 5.0 for Mac?
- 4523/01/2008How do I make a label with a barcode using P-touch Editor 5.0 for Mac?
- 4605/07/2007"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 4705/04/2006The message "The cassette is incorrect." is displayed.