FAQs & Troubleshooting
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302 Results
- 201Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 202Is my Brother machine compatible with third party print servers?
- 203Scan and save a document in PDF format for Macintosh (Scan to File)
- 204When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours do not match the colours in the original photo.
- 205When I make a copy the image or text is cut off.
- 206I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 207I cannot print over a network using the XML Paper Specification Printer Driver.
- 208How can I create or view an XML Paper Specification document?
- 209How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 210How do I scan a document from the Windows Vista™ Photo Gallery?
- 211Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 212What is Infrastructure mode?
- 213When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 214Make a two-sided copy. (Duplex)
- 215How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 216Scan a document from a Windows Vista application
- 217Scan a document from a Windows XP application
- 218Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 219Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 220Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 221Is there a way to view how much ink is remaining?
- 222I want to use the Simple Network Configuration capabilities of Apple® Mac OS X but I cannot find my printer in the "Print Center".
- 223When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine part of the image is black.
- 224I cannot access the memory card in the media slot.
- 225Print the Network Configuration List
- 226How to scan a document from a Windows application?
- 227Cannot print after a Windows 10 update (June 2020)
- 228When I print images, the quality is not good (Linux)
- 229The downloaded driver's name is different from my machine's name. (Linux)
- 230Large characters are printed incorrectly. (Linux)
- 231Wireless setup is requesting a WPS PIN to complete the setup
- 232Print command (LPR) (Linux)
- 233Delete a network scanner entry. (Linux)
- 234Important points for specifying the scan area (Linux)
- 235How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 236Firewall port requirements of the Scan Key Tool (Linux)
- 237Scan a document using Brother iPrint&Scan. (macOS only)
- 238I cannot print using my Brother machine on a wireless network (Windows)
- 239I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 240Install BookScan & Whiteboard Suite onto Windows 10.
- 241Printing result in Windows Photo Viewer is light.
- 242Use the Network Connection Repair Tool (Windows)
- 243Check the firmware version.
- 244When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 245The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 246The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 247Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 248Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 249I cannot make borderless prints.
- 250A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.